Registration System FAQ

Frequently Asked Questions
(for local CEE communities)

The Registration system is a customized WordPress plug-in purchased by CEE from a 3rd Party company (Telaeris) to support CEE weekend registration. The plug-in supports the creation and maintenance of weekends for local communities.

This system has been used to support over 10,000 weekend registrations for multiple local communities.

The plug-in must be used with a local engagedencounter.com sub-domain created by the Information Management Team (IMT) and supported by a local administrator.

At this time, National Catholic Engaged Encounter does not charge the local communities to use the registration system.

There are several customized options within the registration system including email content and weekend location details. The form completed by the engaged couple is a standard format and can’t be customized for each local community.

The following weekend materials are available to be printed:

  1. Certificates (basic or graphic)
  2. Rosters
  3. Room Assignments

The registration system utilizes a PayPal plug-in to support payment processing. All payment information including credit card details are managed by PayPal. The engaged couple is returned to the local community website following payments.

Exception processing (including refunds) is handed by the local community administrator through their PayPal portal.

At this time PayPal charges the local community 2.99% of the registration fee plus $0.30 for each transaction. Lower rates may be available for a local community that is registered as a 501(c)(3).

See PayPal for additional terms of use.

Yes, PayPal refunds are supported and the system interfaces with PayPal to support status updates and email communications.

Here is a link to a video on processing a refund in the PayPal and registration portals.

The registration system supports requesting, approving and recording scholarships for engaged couples to attend a CEE weekend.

The registration system supports multiple retreat locations and/or fees.

The engaged couples see the following information when registering for a weekend:

  1. Weekend Location
  2. Weekend Date
  3. Number of Spaces Available
  4. Cost

There are local community specific emails that are sent by the system including:

  1. Registration Confirmation
  2. Scholarship Approval or Denial
  3. Refunds
  4. Weekend Instructions to engaged couples
  5. Rosters to team
  6. Room Assignments to host
  7. Post-Encounter Enrichment to engaged couples

The local admin can also send adhoc emails to the engaged couples as needed.

The registration data can be exported in a CSV file format to support use with other third party tools (e.g. Microsoft Access database or Microsoft Word mail merge). 

The registration system supports the following admin roles:

  1. Leadership Admin
  2. Host Admin
  3. Finance Admin
  4. Registration Admin

See this link for additional details on the registration system including:

  • form questions
  • fields
  • quick codes (variables)
  • status
  • settings

Contact your District Information Management Team (DIMT) or the National Information Management Team (NIMT) to learn more.

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